Room was clean and hygiene. Washroom also neat & clean. Service was not that good. We had to carry our luggage Upto 2nd floor through stairs. We booked AC room but at the time of check in first they provide non-ac room after informing them they gave us AC room. No toiletries provided. No water bottle in the room, like basic amenities were missing. AC was working properly. Though it is nearby to Howrah station, location is not that good. At night you may feel unsafe.
Most important thing even after giving ID at the time of check-in, they tell you to write basic details like fathers name, where are you coming from etc. what is the purpose of giving IDs if i need to mention them all again.
Overall not a good option to choose.